Terms & Conditions

Welcome to Ronnie Kublova’s website. By signing up for any online membership or programme, you agree to the following Terms & Conditions. Please read them carefully.

Membership & Payments

The membership fee is £240 per calendar month.
Membership is flexible and renews monthly unless cancelled in writing (see Cancellation below).
Membership includes only the sessions listed. Additional sessions can be arranged for an additional fee.

Booking & Scheduling

Your 8 sessions per month will be booked in advance with Ronnie to suit your availability.
Sessions must be used within the calendar month and do not roll over.
To reschedule a session, please give at least 24 hours’ notice. Ronnie will do her best to offer an alternative within the same month.
Sessions missed without notice will be counted as used and are non-refundable.

Cancellation & Pausing Membership

You may cancel your membership at any time with 30 days’ notice prior to the next billing cycle.
Membership may be paused for illness, travel, or personal circumstances, with at least 7 days’ notice. One-month pauses are granted at Ronnie’s discretion.
No refunds will be issued for mid-month cancellations.

Health & Safety

By joining, you confirm you are medically fit to exercise and will notify Ronnie of any health conditions or injuries.
Participation is at your own risk. You agree to follow all safety guidance provided.

Commitment & Booking

The programme includes two 50-minute sessions per week for 6 weeks.
Sessions will be booked in advance to maintain consistency and support your results.

Cancellations & Rescheduling

Please provide at least 24 hours’ notice to cancel or reschedule a session.
Cancellations with less than 24 hours’ notice may result in a lost session unless exceptional circumstances arise.
Rescheduled sessions will be accommodated within the 6-week period where possible, but availability outside your usual slot cannot be guaranteed.

Refunds & Session Expiry

No refunds are available once the programme has started.
All sessions must be used within 8 weeks of your start date. Any unused sessions after this period will expire.
If unexpected circumstances prevent completion, contact Ronnie to discuss a fair solution.

Health & Safety

By joining, you confirm that you are fit and able to take part in physical activity.
If you feel uncomfortable or experience any issues during a session, inform Ronnie immediately. Your safety and wellbeing come first.

Support & Communication

You can message Ronnie at any time with questions, schedule adjustments, or check-ins.
Ronnie is committed to supporting you to feel confident, strong, and well throughout your programme.

Booking & Commitment

By enrolling, you commit to two 50-minute sessions per week over 6 weeks.
Sessions are scheduled in advance, and adherence to this schedule is encouraged for optimal results.

Cancellations & Rescheduling

Life happens! Please provide at least 24 hours’ notice if you need to cancel or reschedule.
Cancellations with less than 24 hours’ notice may result in the session being forfeited, unless in exceptional circumstances.
Missed sessions may be rescheduled within the 6-week window subject to availability, but this cannot be guaranteed.

Refunds & Session Expiry

This package is non-refundable once the first session has been completed.
If unforeseen circumstances prevent completion, contact Ronnie to discuss potential options.
All sessions must be used within 10 weeks of your start date. Unused sessions after this period will expire.

Health & Safety

By participating, you confirm that you are medically fit for physical activity.
If you experience discomfort or injury during a session, you agree to inform Ronnie immediately and cease activity as needed.

Contact & Communication

You may reach out at any time with questions, feedback, or schedule adjustments.
Ronnie is committed to supporting you throughout the programme to help you achieve your goals safely and effectively.